Refund & Exchange Policy
Customer has 7 days from date of purchase to return/exchange purchased merchandise.
Worn, altered or damaged jewelry cannot be returned for refund or exchanged.
Special Order and Custom Design require a non-refundable 20% deposit at the time the order is placed.
The remaining 80% balance is due at the time the merchandise is picked up.
Special Order, Custom Design and Loose Stones are not refundable or exchangeable.
All repairs are final and non-refundable.
See full return policy in store.